We are committed to respecting and protecting the privacy of visitors to our website.

1. This Privacy Notice addresses data subjects right to be informed of how we use personal data that is provided through the website contact form.
2. This data is controlled by AM Mediation.
3. Data gathered through the reply forms on this website is used to reply to queries or send electronic newsletters. The lawful basis of processing personal data gathered through this website is legitimate interests: 
   1. Where a data subject uses the website enquiry form to ask a question an email is generated and will be forwarded to an appropriate person to answer. We assume that it is our mutual legitimate interest to reply.  We will not add the details of anyone who contacts us this way to our email newsletter list and will not send other marketing materials.
   2. Where a data subject completes the form to be added to the email newsletter list we understand that to be explicit consent to send newsletters. We will not use that data for other marketing purposes unless the data subject requests it.
4. Legitimate Interests Assessment
   1. The purposes that AM Mediation is pursuing in processing data of individuals who provide us with their data via the website it to answer their enquiries and, where relevant, to enter into correspondence leading to the enquirer becoming a client (or having some other relationship with it). We believe that our use of data is proportionate, that data subjects expect us to use their data in this way and that doing so has a minimal privacy impact.
   2. It is necessary to engage with enquirers to deal with issues that individuals may draw to our attention via the website.
   3. We assess that the risks to individuals in processing data in this way is very low, and therefore the balancing test suggests that individuals’ interests should not override the firm’s legitimate interests.
5. If following the sending of an initial email through the website the sender becomes a client of the firm, data will subsequently be processed under the Client data privacy notice.
6. Personal data is not stored in the website.
7. It is the policy of AM Mediation to minimise the amount of personal data stored and processed in the course of its operations. It is the policy of AM Mediation not to collect, store or process special categories of personal data (previously known as sensitive personal data) unless strictly necessary.
8. AM Mediation may share your personal information with other parties if so doing seems reasonable in the context of the message you have sent to us.
9. AM Mediation will only share website users’ personal data with marketing service providers, who will be our data processors, in order to send email newsletters where we have been requested to do so.
10. We store the personal information that we hold about on secure IT systems based in our offices, and on secure external servers based in the UK or EEA.
11. AM Mediation never sells personal data.
12. AM Mediation does not carry out automated decision making based on personal data.
13. Your data protection rights. Under data protection law, you have rights including:
    1. Your right of access – You have the right to ask us for copies of your personal information.
    2. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
    3. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
    4. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
    5. Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
14. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
15. Please contact us at privacy@am-mediation.co.uk if you wish to make a request.
16. We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of any changes to our privacy policy by email.
17. If you have any queries or concerns about this privacy notice or specifically about the use of your personal data please email via privacy@am-mediation.co.uk. If you have a complaint about the way we use your data that we are unable to address you have a right to lodge a complaint with a supervisory authority; in the UK this is the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk